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Showing posts from August, 2013

MAJLIS BERSANTAI BERSAMA YB TAN SRI NOR MOHAMED YACKOB

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  Pengambaran beramai - ramai Pengambaran bersama YB Tan Sri Nor Mohamed Yackob, SOA & UNION Penang Port Penyerahan Memorandum kepada YAB Perdana Menteri Malaysia melalui YB Tan Sri Nor Mohamed Yackob Ketibaan para tetamu       Para tetamu dan jemputan khusyuk mendengar ucapan alu - aluan        Presiden SOA Penang Port, Kapt Muhammad Ismail Mohd Noor memulakan sesi pertanyaan dengan YB Tan Sri Nor Mohamed Yackob YB Tan Sri Nor Mohamed Yackob dan Dato' Ahmad Ibnihajar sedang memberi tumpuan pada persoalan yang ditimbulkan   YB Tan Sri Nor Mohamed Yackob dan Dato' Ahmad Ibnihajar sedang memberi tumpuan pada persoalan yang ditimbulkan  oleh Presiden SOA   Tempukan oleh para pekerja Penang Port apabila persoalan bonus dibangkitkan oleh Presiden SOA   Majlis makan tengahari bersama VIP   

Kepimpinan melalui teladan

Kepimpinan adalah satu   proses di mana se seorang individu berkemampuan mempengaruhi tingkah laku , sikap dan pemikiran orang lain . Seseorang p emimpin itu   menentukan hala tuju dengan membantu orang lain melihat  ke hadapan dan persediaan menerima cabaran . Seseorang pemimpin itu me lihat semua orang berpotensi dan sentiasa menggalakkan dan memberi inspirasi kepada orang- orang sekeliling mereka .   Memimpin melalui teladan adalah sifat seorang pemimpin yang benar . Sekumpulan individu yang mempunyai kepimpinan yang lemah akan cepat merosot menjadi konflik , kerana semua orang melihat yang berbeza dan secara semula jadi akan bersandar ke arah penyelesaian yang berbeza .   Pemimpin boleh membimbing sesebuah   negara atau perniagaan itu ke arah  positif atau negatif . Sebagai contoh , Adolf Hitler mempunyai kemahiran kepimpinan yang kuat tetapi meletakkan mereka kepada kegunaan yang dahsyat . Se

Customer relationship management

Customer relationship management ( CRM ) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. It entails all aspects of interaction that a company has with its customer, whether it is sales or service-related. CRM is often thought of as a business strategy that enables businesses to: Understand the customer Retain customers through better customer experience Attract new customer Win new clients and contracts Increase profitably Decrease customer management costs   While the phrase customer relationship management is most commonly used to describe a business-customer relationship, CRM systems are used in the same way to manage business contacts, clients, contract wins and sales leads. Customer relationship management solutions provide you with the customer business data to help you provide services or products tha

Don't lie to yourself

If you can’t be truthful with yourself, what’s the point? And, how are you really showing up in this world? Everyone, by now, is squirming in their seats and shaking their head in denial. “Not me, no, no. I don’t lie to myself.” But, your body language already gives you away. You already can’t sit in your discomfort. You already know the truth. Deep down, you know; you can instantly recall several lies you have told yourself and others. Your mind darts to the lies others have told you that you have absorbed as truth. The name calling, the labels. The limiting beliefs you have adopted about yourself. Everything is grayed and convoluted. Who are you truly?   Everyone lies. You may not think you do but even small omissions to speak up or pretending to be someone or to be as knowledgeable, skilled or prepared as we are expected to be are all forms of lying. Lying to yourself is a deep betrayal though, as if you spend a lot of time convincing yourself you're someone other than wh

Penang Port' Eidul Fitri Open House Celebration on 17th August 2013

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