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Delegation means achieving results by giving someone else the authority to do work for which you are ultimately responsible. Consider these questions in deciding whether to delegate a task or project. Do I really have to do this myself? · Who else has the ability to do this? · Who might benefit from learning to do this? · What is the worst thing that may happen if I delegate this? · How can I prevent that from happening? · Who has the biggest stake in the outcome? · Who really “owns” this problem? Seven tips for effective delegation 1. Define your desired results. 2. Select an appropriate employee. 3. Determine the “level” of delegation. 4. Clarify expectations and set parameters. 5. Give authority to match level of responsibility. 6. Provide background information. 7. Arrange for feedback during the process. Some characteristics of an effective delegator to be considered as below. - Develops trusting relationships with employ

A pilot should be developed to a highly skilled and well-knowledgeable experienced personal to ensure the safety of the vessel and port is maintained at all times while the job is done successfully by attending the following courses respectively: • Advanced Stimulator; • Sea Port & Port Operations; • Bridge Communication Management; • Pilot’s Liabilities, Remedies & Responsibilities etc; • International Shipping & Port Security Code and • Any courses prior to SBU Marine Management’s requirement The pilot should expose and update himself with various knowledge and experiences with regard to the new technology especially the vessel which is fully equipped with the advanced technologies etc by participating in : • Out-field job experience in other ports; • Local / Outboard courses conducted by IKMAL, IMPA or any associations or bodies in related to the job scope. In order to have a greater self-awareness and improve his soft skills through communication training a

Marine pilots are a unique group of seafarers who possess high levels of local area knowledge, ship handling skills and navigational experience. The pilot’s job is also considered as a highly respectable position as the flag will be flew to indicate his presence on the vessel. When on board vessel, the pilot’s role is to work with the bridge team to ensure a safe passage through the pilotage region/s is achieved. As pilotage work is largely dependent on shipping demands and tidal conditions, work schedules are highly irregular with duties performed across all hours of the day and night throughout the shift system requirement. Responding to the duty-call, the pilot will jump on the Pilot Boat and proceed to his designated call either for vessel or any floating craft which require pilotage advice to approach, leave or shift within the harbour limits irregardless the prevailing of the sea and weather conditions. It very vital for the pilot to be in good shape either mental or physical be