Serve Your Customers Well
You are in customer needs, you can serve better if you know what they want.
- Who is boss : Listen to your customers, know what they want and how you can provide good service. Never forget that the customer pays our salary and makes your job possible.
- Listen, listen, listen : Be a good listener.
- Appreciate them : Make customers feel important and appreciated.
- Ensure customers understand how your system flows : Your organization may have the world's best systems for getting things done, but if customers don't understand them, they can get confused, impatient and angry.
- Find way to serve customers : Assist them when they have a request and tell them that you can do it.
- Know how to apologize : It's easy and customers like it.
- Regular feedback : Encourage and welcome suggestions about how you could improve.
- Remember, always treat employees well. because employees are your internal customers and need a regular dose of appreciation.
- Who is boss : Listen to your customers, know what they want and how you can provide good service. Never forget that the customer pays our salary and makes your job possible.
- Listen, listen, listen : Be a good listener.
- Appreciate them : Make customers feel important and appreciated.
- Ensure customers understand how your system flows : Your organization may have the world's best systems for getting things done, but if customers don't understand them, they can get confused, impatient and angry.
- Find way to serve customers : Assist them when they have a request and tell them that you can do it.
- Know how to apologize : It's easy and customers like it.
- Regular feedback : Encourage and welcome suggestions about how you could improve.
- Remember, always treat employees well. because employees are your internal customers and need a regular dose of appreciation.
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